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Owned and operated by United Recovery USA, our team is ready to answer your questions about saunas, cold plunge tubs, and red light therapy panels.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking approximately 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on how to initiate a return and what qualifies, please refer to our Return Policy page.
Can I exchange a product for a different model?
If you would like to swap your infrared sauna, cold plunge tub, or red light therapy panel for a different size or model, contact us within 30 days of delivery. We will walk you through the exchange process.
What type of power supply do the infrared saunas require?
Power requirements vary by sauna model and size. Each product listing includes detailed electrical specifications so you can confirm compatibility with your home setup before ordering.
Do the cold plunge tubs need a dedicated water line?
Most of our cold plunge tubs can be filled manually with a standard garden hose. Specific setup details, including drainage and filtration, are outlined on each product page.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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We aim to reply to every inquiry within one business day so you are never left waiting.
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Quality-Focused Selection
Every sauna, cold plunge tub, and red light therapy panel is chosen for durability and thoughtful design.
30-Day Returns
If a product is not the right fit for your space, our return process is straightforward and stress-free.
